Careers

COMMUNICATIONS AND MARKETING COORDINATOR

 

POSITION PURPOSE

Support all marketing and communications for the organization in writing, design, social media, digital, and print. Responsible for website, portal and database management, social media content development, writing, scheduling and posting for the organization, audio/video editing of digital materials include podcast audio/video, general business affairs and inventory, and tracking all graphics/communications requests.

 

POSITION QUALIFICATIONS

• Bachelor’s degree or equivalent communications work experience and one-year relevant experience
• Strong communication skills, oral and written
• Strong general knowledge of communications and advancement and social media trends
• Flexibility to various communications responsibilities
• Computer proficiency: Word, Excel, Outlook and proficient in social media platforms, graphic design software, Canva, database software, WordPress, Mac, Adobe Suite, InDesign, Lightroom, Vimeo, Animoto, Hootsuite, Premier Pro and Constant Contact.

 PERFORMANCE REQUIREMENTS

• Support the Communications and Marketing Specialist or designate in all aspects of communications and marketing for the organization.
• Create, film, shoot and edit audio/visual podcast content.
• Create written communications and designs for organization’s social media platforms.
• Create and design written materials for fundraising events, events, and marketing campaigns.
• Create and design written materials for marketing channels for various projects.
• Create written communications for the organization’s website, SEO.
• Manage the organization’s website upkeep.
• Design written graphics and visual communications materials for advertising and marketing.
• Manage all social media platforms for the organization.
• Create designs for all manners of communication for the organization.
• Ensure all written, graphics and visual communications, development and fundraising policies, procedures, rules, regulations, standards, and operating protocol are in compliance.
• Responsible for day to day general business affairs, to include but not be limited to coordination of interaction with vendors, suppliers, service providers, regulatory agencies, donors, and volunteers.
• Required to attend and coordinate at all organization events.

ADVANCEMENT ASSOCIATE

POSITION PURPOSE

Responsible for advancement and development of the organization.

POSITION QUALIFICATIONS

• Bachelor’s degree or equivalent advancement field experience and one year relevant experience
• General knowledge of advancement and development in an organization
• Flexibility to oversee and coordinate various advancement and development responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook.

PERFORMANCE REQUIREMENTS

• Manage the advancement events, committees, and projects.
• Create advancement initiatives and campaigns.
• Develop relationships with donors and volunteers to promote fundraising for the organization.
  Ensure all advancement and fundraising policies, procedures, rules, regulations, standards, and operating protocol are in compliance.
• Represent the organization with excellent public relations.
• Manage day to day general business affairs, to include but not be limited to coordination of interaction with vendors, suppliers, service providers, regulatory agencies, donors, and volunteers.
• Required to attend, lead, and support all organization events.

LOCATION

Boca Raton

PART TIME GRANT WRITER

POSITION PURPOSE
Responsible for researching new grant prospects, writing requests, and maintaining current relationships.

POSITION QUALIFICATIONS

• High school degree and two years grant writing experience.
• Flexibility to oversee and coordinate prioritization of high volume responsibilities with tight deadlines.
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Establish new grant opportunities and proposal completions.
• Maintain existing grant relationships with excellence in all communication.
• Must have excellent writing skills with attention to specific requested detail.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines.
• Successful delivery in grant tracking, processing and reporting.
• Ensure all activities and engagements with prospective grantors and current grantors are handled with excellence and meet standards and policies

ACCOUNTS COORDINATOR

POSITION PURPOSE

Responsible for processing payables, maintaining inner program budgets, and general business affairs.

POSITION QUALIFICATIONS

• Bachelor’s degree or equivalent and one-year relevant finance experience.
• Flexibility to facilitate prioritization of high-volume responsibilities with tight deadlines.
• Computer proficiency: Proficient in QuickBooks, Excel, Word, and Outlook.

PERFORMANCE REQUIREMENTS

• Process payables accurately and timely.
• Troubleshoot and resolve payables inquiries accurately and timely.
• Reconcile including but not limited to credit cards and cottage budgets.
• Enter journal entries for accrual recording.
• Maintain Trailblazer database and other databases, as assigned.
• Maintain intercompany spreadsheets accurately and timely.
• Successful delivery in general business affairs and financial processing and reporting
• Organize, scan, and file department documents.
• Ensure all activities and engagements with donors, volunteers, and vendors are handled with excellence and meet standards and policies.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines and crisis situations.
• Support the agency’s Director of Finance and Accounts Manager or designate with daily operations or special tasks.

ACCOUNTS PAYABLE CLERK

POSITION PURPOSE

• Responsible for processing payables and maintaining inner program budgets.
  

POSITION QUALIFICATIONS

• High school diploma and one year relevant finance experience
• Flexibility to facilitate prioritization of high volume responsibilities with tight deadlines
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Process payables accurately and timely.
• Maintain internal program budgets accurately while working effectively with responsible team members.
• Enter journal entries for accrual recording.
• Successful delivery in general business affairs and financial processing and reporting.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines and crisis situations.
• Support the agency’s Business Manager or designate with daily operations.
• Ensure all activities and engagements with donors, volunteers, and vendors are handled with excellence and meet standards and policies.

LOCATION

Palm Beach Gardens

ACCOUNTS RECEIVABLE SPECIALIST

POSITION PURPOSE

• Responsible for processing receivables, maintaining large sets of data and databases with accuracy adhering to company policy and procedures.

POSITION QUALIFICATIONS

• Bachelor’s degree in accounting, finance or related field or equivalent finance experience and two years relevant experience
• Strong attention to detail with a dedication to accuracy
• Knowledge of GAAP and basic accounting principles
• Flexibility to prioritize a high volume of data with tight deadlines
• Computer proficiency: Proficient in QuickBooks, Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Handle and process accounts receivables in compliance with company policy and procedures.
• Perform day to day financial transactions, including verifying, classifying, posting, and recording accounts receivables’ data with accuracy and timeliness.
• Prepare invoices and bank deposits.
• Responsible for completing bank runs.
• Maintain accurate accounts receivable records ensuring aging is up to date.
• Generate reports detailing accounts receivable status.
• Maintain databases and spreadsheets.
• Required to attend all core fundraising events.
• Maintain event financials and processing structures.
• Developed written and verbal communication.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines and crisis situations.
• Flexibility to adjust through growth and change.
• Work cohesively with finance team and other departments.
• Ability to handle sensitive information in a confidential manner.
• Ensure all activities and engagements with donors, volunteers, and vendors are handled with excellence and meet standards and policies.
• Support the agency’s Accounts Manager and Director of Finance with daily operations and special projects.
• Support administrative office as assigned.
• Organize, scan, and file department documents.

ENRICHMENT VOLUNTEER SPECIALIST

POSITION PURPOSE

• Responsible for managing volunteers, enrichment administrative needs, and program facilities. 

POSITION QUALIFICATIONS

• High school degree and two years relevant administrative or volunteer experience.
• Confidence and ability to independently work with children, youth, young adults, and volunteers.
• Experienced to oversee required volunteer processing and records timely, accurately, and confidentially.
• Computer proficiency: Proficient in Excel, Word, and Outlook.

PERFORMANCE REQUIREMENTS

• Handle volunteer applicant and background processing.
• Manage volunteer files and active status according to agency and audit standards.
• Serve as communication lead in onboarding and maintaining volunteer relations and the mentorship program. 
• Maintain volunteer and in-kind donor database records, enrichment activity tracking, and regular reporting.
• Ensure all activities and engagements with clients, donors, volunteers, and vendors are handled with excellence and meet standards and policies.
• Maintain all required trainings within required timeframe.
• Maintain facility and all of its uses in excellent condition.
• Required to attend designated fundraising and program events.

LOCATION

West Palm Beach

ENRICHMENT VOLUNTEER SPECIALIST

POSITION PURPOSE

• Responsible for managing volunteers, enrichment administrative needs, and program facilities. 

POSITION QUALIFICATIONS

• High school degree and two years relevant administrative or volunteer experience.
• Confidence and ability to independently work with children, youth, young adults, and volunteers.
• Experienced to oversee required volunteer processing and records timely, accurately, and confidentially.
• Computer proficiency: Proficient in Excel, Word, and Outlook.

PERFORMANCE REQUIREMENTS

• Handle volunteer applicant and background processing.
• Manage volunteer files and active status according to agency and audit standards.
• Serve as communication lead in onboarding and maintaining volunteer relations and the mentorship program. 
• Maintain volunteer and in-kind donor database records, enrichment activity tracking, and regular reporting.
• Ensure all activities and engagements with clients, donors, volunteers, and vendors are handled with excellence and meet standards and policies.
• Maintain all required trainings within required timeframe.
• Maintain facility and all of its uses in excellent condition.
• Required to attend designated fundraising and program events.

PERFORMANCE METRICS

• Accuracy/completeness of work
• Productivity/timeliness of work
• Initiative

LOCATION

Boca Raton

HUMAN RESOURCES ADMIN – PT

POSITION PURPOSE

• Responsible for supporting the Director of Human Resources and the Human Resources department.

POSITION QUALIFICATIONS

• High school degree and one year relevant human resources experience
• Flexibility and ability to prioritize high volume of responsibilities with tight deadlines
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Support the Director of Human Resources or designate with applicable tasks.
• Maintain office filing, scanning, and organization needs.
• Monitor and report overall department needs.
• Strategize areas of improvement to increase department efficiency. 
• Complete department project needs, as assigned.  
• Assist with maintenance of all applicable records.
• Maintain all department documentation in hardcopy and electronic formats, as applicable.
• Responsible for following up via phone and email to ensure compliance is met at all times.
• Monitor the Human Resources shared email and respond to inquiries, as applicable.
• Create and maintain trackers for department records, as needed.
• Assist with updating and maintaining policies and procedure writings.
• Support all applicable tracking processes.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines.
• Must possess excellent organizational skills with impeccable attention to detail.
• Ensure all activities and engagements with applicants, employees, volunteers, and vendors are handled with excellence and meet standards and policies.

LOCATION

Palm Beach Gardens

HUMAN RESOURCES ADMINISTRATOR

POSITION PURPOSE

• Responsible for supporting the Director of Human Resources and the Human Resources department.

POSITION QUALIFICATIONS

• High school degree and one year relevant human resources and/or administrative/clerical experience
• Flexibility and ability to prioritize high volume of responsibilities with tight deadlines
• Advanced computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Support the Director of Human Resources or designate with applicable tasks.
• Monitor the Human Resources shared email and respond to inquiries, as applicable.
• Appropriately field Human Resources phone calls from applicants and vendors.
• Assist with maintenance of all records/backgrounds according to contract/compliance standards.
• Assist with benefits administration and communication with benefit broker and employees.
• Assist with updating and maintaining handbook, policies and procedure writings, as assigned.
• Perform orientation with onboarding employees and applicable pre and post orientation tasks.
• Perform transition meetings and exit meetings with terminating employees.
• Complete pre-screenings, reference calls, and HR checkpoint meetings.
• Responsible for recording handbook/orientation/department videos annually and as needed.
• Support the interview process.
• Track monthly reoccurring items such as milestone, birthday, and anniversaries.
• Track applicable items including but not limited to expiring employee documentation.
• Support time off tracking excel needs on an ongoing basis.
• File, scan, shred, and appropriately organize all applicable documentation and projects.
• Must be able to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines.
• Ensure all activities and engagements with applicants, employees, volunteers, and vendors are handled with excellence and meet standards and policies.
• Required to support and attend all applicable meetings.

STRATEGY AND PROJECT MANAGER

 

POSITION PURPOSE

The Strategy and Project Manager is responsible for assisting the COO in implementing the vision and strategy of Place of Hope and managing the day-to-day operations. Responsible for managing excellence in all company facilities, property, compliance, and day-to-day operating procedures. This position administrates all activities in accordance with the guiding philosophy, policies, and purposes of Place of Hope. This position requires advanced levels of professional, administrative and therapeutic skills in managing child welfare programs, utilizing resources, employees, and facilities including program, education, research, consultation, and development.

POSITION QUALIFICATIONS

• Bachelor’s degree in psychology or social work or related area and at least two years relevant experience.
• Strong general knowledge of child welfare, nonprofit management, and operations functions.
• Flexibility to manage various business and operations responsibilities
• Strong communication skills, oral and written
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Overall management with excellence of all company facilities, property, compliance, and procedures. 
• Program planning for current client programs and future programs.
• Budget and finance projections and compliance.
• Creation and development of strategic plans for the organization.
• Responsible for quality assurance and training.
• State and community relations.
• Development and construction.
• Service expansion.
• Fundraising.
• Required to attend and manage all signature events.

LOCATION

Palm Beach Gardens

OPERATIONS TECHNICIAN II

POSITION PURPOSE
Responsible for performing a variety of skilled construction, maintenance, modification, landscaping, and repair activities.

POSITION QUALIFICATIONS

• Bachelor’s degree, relevant trade education, or equivalent experience
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Perform skilled repair and maintenance activities.
• Maintain compliance with policies, procedures, rules, regulations, standards, and operating protocol at all times.
• Adhere to the agency’s accounting policies, procedures, and other aspects of financial management and reporting requirements.
• Maintain accurate logs and basic written records of work performed.
• Inventory supplies and materials.
• Make accurate arithmetic calculations.
• Ability to represent the agency in an effective manner at all times.
• Ability to work under tight schedules and possess the ability to effectively handle pressure associated with deadlines and crisis situations.
• Maintain excellence in all properties and general operations.
• Proper use of equipment and safety standards at all times.
• Capable of lifting heavy objects.
• Able to respond appropriately to changes in direction or unexpected situations.
• Required to attend and support operations at all core fundraising events.

LOCATION

Palm Beach Gardens

OPERATIONS SPECIALIST

POSITION PURPOSE

• Responsible for adhering to operational policies and ensuring required regulations are met. 

POSITION QUALIFICATIONS

• High school diploma or equivalent experience
• Flexibility to coordinate various operational responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Update all operation policies as dictated by outside agencies and regulations.
• Perform regular internal inspections.
• Communicate with other departments regarding policy and procedures.
• Ensure all regulatory compliance policies, procedures, rules, regulations, standards, and operating protocol are met within appropriate timeframes.
• Working knowledge of and commitment to applicable mandated regulations and standards including, but not limited to DCF.
• Maintain excellence in all properties and general operations.
• Required to attend and support operations at all fundraising events.

LOCATION

Palm Beach Gardens

PROFESSIONAL HOUSE PARENT

POSITION PURPOSE
Responsible for parenting a cottage of six foster clients within the Program Cottages.

POSITION QUALIFICATIONS

• High school diploma or equivalent and at least two years relevant child care experience
• At least 21 years of age
• Strong general knowledge of child and youth development and the child welfare system
• Flexibility to handle various program responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Ensure all care of all clients, procedures, rules, regulations, standards, and operating protocol are in compliance with organizational and contractual policies and DCF regulations at all times.
• Maintain accurate record keeping in charts, logbooks, records and licensing compliance to assure that best practices are in place and being utilized at all times.
• Maintain all required trainings within required timeframes.
• Meeting and ensure all physical needs, medical needs, mental health needs, and any other areas of growth and concern of clients, including necessary crisis intervention.
• Respond to emergencies as per emergency plans and protocol.
• Provide on-going monitoring and supervision of all clients at all times.
• Assure safe environment for residents, employees, and visitors. Consider the safety aspects of household conditions and activities. Report any safety concerns in writing to the Director of Clinical Services.
• Instruct clients in independent living skills such as obtaining employment, comparative shopping, use of public transportation, and other necessary skills.
• Provide and model proper upkeep and cleanliness of home, furnishings, and agency vehicles.
• Schedule medical appointments, including but not limited to annual physical exams and twice per year dental cleaning/exam, therapists, and ancillary services. Provide for employee supervision as appropriate.
• Seek out and review information related to these appointments and initiate proper follow up actions.
• Provide transportation to appointments/sessions (and in medical emergencies as appropriate).
• Care for clients that are homebound due to illness, school discipline, holidays, vacation, or breaks.
• Provide input into development of individual service plans, goals, and outcome measurements with guidance from the Director of Clinical Services and in accordance with the program.
• Support the social, educational, moral, emotional, spiritual, and cultural growth for all clients and act in the capacity of role model for these areas of development.
• Proactively compliment and encourage clients on doing something well in order to build self-confidence and respect. Describe appropriate skills and behaviors and practice same.

 

DIRECT CARE PROVIDER

POSITION PURPOSE
Responsible for providing direct care and supervision for clients.

POSITION QUALIFICATIONS

• High school diploma and at least one year relevant program experience
• General knowledge of child welfare and client care
• Flexibility to handle various child welfare and foster care client responsibilities
• Computer proficiency: Proficient in Word and Outlook

PERFORMANCE REQUIREMENTS

• Provide for the total care, teaching, nurturing, training, guiding, and supervision of a specific assigned group of clients.
• Maintain compliance with policies, procedures, rules, regulations, standards, and operating protocol at all times.
• Maintain home management, security, and required documentation.
• Complete all internal and DCF on-line incident reports as required.
• Responsible for meeting and ensuring all physical needs, medical needs, mental health needs, and any other areas of growth and concern of clients.
• Provide proper transportation for clients.
• Provide crisis intervention services as needed.
• Participate in all required trainings within required timeframe.
• Participate in agency activities and development initiatives.
• Coordinate day to day general business affairs, to include but not be limited to coordination of the administrative offices, functions and other support employees, as well as interaction with vendors, suppliers, service providers, regulatory agencies, donors, and volunteers.

LOCATION
Palm Beach Gardens

 

PROFESSIONAL RELIEF PARENT

POSITION PURPOSE
Responsible for parenting a cottage of six foster clients within the Program Cottages of the organization.

POSITION QUALIFICATIONS

• High school diploma or equivalent and at least two years relevant child care experience
• At least 21 years of age
• Strong general knowledge of child and youth development and the child welfare system
• Flexibility to handle various program responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Ensure all care of all clients, procedures, rules, regulations, standards, and operating protocol are in compliance with organizational and contractual policies and DCF regulations at all times.
• Maintain accurate record keeping in charts, logbooks, records and licensing compliance to assure that best practices are in place and being utilized at all times.
• Maintain all required trainings within required timeframes.
• Responsible for meeting and ensuring all physical needs, medical needs, mental health needs, and any other areas of growth and concern of clients, including necessary crisis intervention.
• Respond to emergencies as per emergency plans and protocol.
• Provide on-going monitoring and supervision of all clients at all times.
• Assure safe environment for residents, employees, and visitors. Consider the safety aspects of household conditions and activities. Report any safety concerns in writing to the Director of Clinical Services.
• Instruct clients in independent living skills such as obtaining employment, comparative shopping, use of public transportation, and other necessary skills.
• Provide and model proper upkeep and cleanliness of home, furnishings, and agency vehicles.
• Provide transportation to appointments/sessions (and in medical emergencies as appropriate).
• Care for clients that are homebound due to illness or school discipline.
• Provide input into development of individual service plans, goals, and outcome measurements with guidance from the Director of Clinical Services and in accordance with the program.
• Support the social, educational, moral, emotional, spiritual, and cultural growth for all clients and act in the capacity of role model for these areas of development.
• Proactively compliment and encourage clients on doing something well in order to build self-confidence and respect. Describe appropriate skills and behaviors and practice same.
• Implement consequences or nonphysical discipline for appropriate or inappropriate behaviors in accordance with program.
• Teach clients appropriate social skills such as following instructions, giving and accepting feedback, greeting and conversational skills, helping others, and proper manners.
• Assist with providing moral and educational development for clients in their care.
• Attend or take clients to enriching services, extracurricular activities, meetings and events.
• Monitor school attendance and assess performance to ensure academic success for all clients.
• Ensure clients’ participation in tutoring, remediation and/or special academic programs as needed.
• Coordinate/schedule tutors, mentors, and other volunteers.

PROFESSIONAL HOUSE PARENT – JOANN’S COTTAGE

POSITION PURPOSE

• Responsible for parenting in our maternity cottage.

POSITION QUALIFICATIONS

• High school diploma or equivalent and at least two years relevant child care experience
• At least 21 years of age
• Strong general knowledge of child and youth development, the child welfare system and maternity care
• Flexibility to facilitate various program responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Ensure all care of all clients, procedures, rules, regulations, standards, and operating protocol are in compliance with organizational and contractual policies and DCF regulations at all times.
• Maintain accurate record keeping in charts, logbooks, records and licensing compliance to assure that best practices are in place and being utilized at all times.
• Maintain all required trainings within required timeframes.
• Meeting and ensure all physical needs, medical needs, mental health needs, and any other areas of growth and concern of clients, including necessary crisis intervention.
• Respond to emergencies as per emergency plans and protocol.
• Provide on-going monitoring and supervision of all clients at all times.
• Assure safe environment for residents, employees, and visitors. Consider the safety aspects of household conditions and activities. Report any safety concerns in writing to the Director of Clinical Services.
• Instruct clients in independent living skills such as obtaining employment, comparative shopping, use of public transportation, and other necessary skills.
• Provide and model proper upkeep and cleanliness of home, furnishings, and agency vehicles.
• Schedule medical appointments, including but not limited to annual physical exams and twice per year dental cleaning/exam, therapists, and ancillary services. Provide for employee supervision as appropriate. Seek out and review information related to these appointments and initiate proper follow up actions.
• Provide transportation to appointments/sessions (and in medical emergencies as appropriate).
• Care for clients that are homebound due to illness, school discipline, holidays, vacation, or breaks.
• Provide input into development of individual service plans, goals, and outcome measurements with guidance from the Director of Clinical Services and in accordance with the program.
• Support the social, educational, moral, emotional, spiritual, and cultural growth for all clients and act in the capacity of role model for these areas of development.
• Proactively compliment and encourage clients on doing something well in order to build self-confidence and respect. Describe appropriate skills and behaviors and practice same.

LOCATION

• Lake Park

QUALITY ASSURANCE AND EDUCATION ASSISTANT

POSITION PURPOSE
Responsible for assisting with audit compliance for all programs and supporting the educational needs for clients within the program.

POSITION QUALIFICATIONS

• Bachelor’s degree in social work or related area of study or equivalent field experience and three years relevant experience
• Strong general knowledge of DCF compliance requirements, child and youth development, and the child welfare system
• Flexibility to help oversee and coordinate various program responsibilities
• Computer proficiency: Proficient in Excel, Word, and Outlook

PERFORMANCE REQUIREMENTS

• Assist with all components of quality assurance and educational compliance.
• Responsible for assisting with all educational needs for clients within the program.
• Maintain compliance with policies, training requirements, procedures, rules, regulations, standards, and operating protocol at all times.
• Attend in-service workshops and training programs.
• Implement and follow all program policies.
• Demonstrates ability to independently analyze and think critically.
• Excellent verbal, written, interpersonal communication and overall administrative skills.
• The ability to work independently while functioning as part of a cooperative and coordinated team.
• Assist with tracking global stats and stats for all programs.
• Assist with coordinating and supervising all tutoring and education pieces including attending all IEP meetings.
• Assist with tracking training for all program staff.
• Assist with coordination all of Christmas and holiday components. 
• Assist with creating all itineraries for new program staff.

LOCATION
Palm Beach Gardens